Successful IT value realisation is a cloudy subject. This in part contributes to the overall dissatisfaction many organisations have with their IT function. This book tackles the subject of IT value realisation head on. Most importantly it provides a model to help CIOs and business leaders maximise the return on their IT investment.

The book covers:

• The IT Value Stack Model
• Business-IT strategy entwinement
• Process-IT entwinement
• User-technologist entwinement
• Technology management
• IT service management
• Circulation management
• Value management.

It includes valuable input from influential contributors from the end-user, technology and advisory communities.