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  1. JR21

    “Failure and process are not compatible bedfellows. Hence why factory modelled businesses are in a ground-facing tailspin.”

    I disagree.

    I have seen more than a lifetime of failure from process – no process, too much process, bad process, good process used badly etc etc. There are a million ways to fail – process is just another one – and innovation and process are compatible – particularly when you need to operate at scale and especially in a regulated environment.


  2. Ade

    Appreciate the reply. I take your point. The point I am making is that a focus on process is inherently a focus on avoiding failure. But as you say, that doesnt always go to plan.

    Your point about process underpinning innovation is well made.


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