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IT Pad Strategy

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Two trends are taking place: Customers are increasingly using the web as their preferred route to services / products. Apple's iPad doesnt look in danger of relinquishing its dominant position in the tablet marketplace. Thus it would be wise to take a customer-experience focus and put 'the app' at the heart of one's business strategy. […]

Infrastructure is the new applications

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Some organisations are so set in their ways that their offices and corridors are structurally identical to the company organogram. Their command and control structures are literally reinforced with bricks and mortar. And so too their IT infrastructure. Such arthritic organisations are unlikely to flex with the market and thus their sustainability is in question.  […]