In the C-Suite: Waiting for Google
In my FT column I recently wrote a piece on how some of the major online players are plummeting to new depths in respect of customer service. Click here to read my FT piece. What do you think?
In my FT column I recently wrote a piece on how some of the major online players are plummeting to new depths in respect of customer service. Click here to read my FT piece. What do you think?