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innovation centre

Should the IT function be a factory?

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Given the extent that organisations rely on IT, one would hope that the processes for developing and delivering the associated services ran in a predictable manner. This suggests a factory model and thus the aim is to continuously focus on efficiency with the end game being total automation. This is the preferred model for technology […]

CIO: Rebrand the IT Function

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Let’s face it. The IT industry has a brand problem. How can we be the drivers of innovation when users think of IT in terms of late system delivery and the ‘turn it off turn it on’ service ethic (/mantra). So what can you do? Step 1- Rename the department Eg. Information services, innovation centre. […]