Some might say that this is the unofficial name for the help desk ticketing system. And to some extent they are right. But screw up is an unkind phrase for a failure. But failure is a key element in self development. As mentioned in an earlier post, failure is crucial, mistakes are unacceptable. I encourage […]
‘ Screw up’
If people like you they are more likely to give you the benefit of the doubt if you screw up. If people don’t like you the opposite happens. With this in mind wouldn't it make sense for the IT function to invest in building stronger relationships with its users?