After several cancellations on the CEO’s part, the CIO finally gets some ‘face time’. The CIO is charged up, excited by what he is about to unleash in the boardroom in respect of new-technology fuelled game-changing innovation. Two minutes into the presentation, the CEO remembers that he had a problem with Outlook and stops the […]
Ever been supermarket shopping, where the check out the assistant offers you lifestyle advice? No me neither. So why are technology vendors surprised when their business advice is rebuffed? I am not saying the technology vendors shouldn’t give business advice. It’s just that before you do, you need to: Develop your reputation as a business adviser […]
The usual business model is to create demand (aka customer relationship management) and then fulfil the associated order (supply chain management). Both are needed. And it is increasingly common for elements of either or both to be outsourced to a third party. Outsourced elements tend to be of lower relative value to the organisation, but […]