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Organisational change

  • Writer: Ade McCormack
    Ade McCormack
  • Jul 31
  • 1 min read

What is Organisational change?

Organisational change refers to changes made to an organisation's operating model, including its structures, processes, technologies, governance or ways of working.

For many years, change was the dominant term, giving rise to change management programmes designed to help organisations implement new initiatives successfully.


More recently, transformation has become the preferred term. In some cases this reflects the greater scale and ambition of the changes being undertaken. In others, it may simply reflect a shift in language, with technology vendors and consultancies favouring the term because it conveys a more fundamental and strategic agenda, often associated with larger programmes of work.


Intelligent organisations recognise that, in an increasingly uncertain world, neither change nor transformation should be viewed as occasional programmes. Instead, the operating model itself should be designed to adapt continuously as circumstances evolve.


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